STORE POLICY

CUSTOMER CARE

 

Perishable goods cannot be returned. However, If your panforte cake arrived damaged or contaminated in any way, please contact us directly at info@victoria-panforte.com and we will do our best to resolve the problem. If 20 days have passed since your purchase, unfortunately, we can’t offer you a full refund or exchange. 

 

Shipping timelines: 

The Victoria Panforte runs on a preorder basis and takes up to 3-5 days to create a panforte for you. Please expect the product to be shipped to you in about 7-10 business days after you placed the order. We're proud to offer free delivery for Canada and US. Delivery time will depend on your geographic location.

PRIVACY & SAFETY

Victoria Panforte is committed to your privacy and does not provide your information to outside parties. Information collected includes your name, email address, credit card information, mailing address, phone number and any other information you volunteer through our online forms. Information required to process an order, keep you updated on the status of your order, personalize your shopping experience. We disclose information to third parties only if it that information is necessary to complete your transaction.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL​

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